Privacy Policy

Scope of this policy

This policy applies to personal information handled by Fourdatr Enterprise Pvt. Ltd. (“Fourdatr”, “we”, “us”, or “our”) through fourdatr.com, our contact channels, and our software development and digital growth services.

When we process information solely on a client’s instructions, that client may be responsible for deciding how it is used. You should also review the client’s privacy notice.

Information we collect

Depending on how you interact with us, we may collect:

• Contact details, including your name, company, email, phone number, and job title.
• Enquiry and project information, including requirements, messages, files, website URL, budget, and other details you provide.
• Business and billing information, such as company details, invoices, transaction references, and tax information. We do not intentionally store full payment-card details.
• Technical and usage information, such as IP address, browser and device type, pages visited, referral source, approximate location, and interaction data.
• Communications, including emails, call notes, support requests, feedback, and preferences.

We collect information directly from you, automatically through our website, from your organisation, or from service providers and public business sources where permitted by law.

How we use personal information

We use information to respond to enquiries; prepare proposals; provide, secure, and improve services; manage projects, support, billing, and records; analyse our website; send service or permitted marketing communications; prevent misuse; and meet legal or contractual obligations.

Where required, we rely on your consent. We may also process information to perform a contract, comply with law, or pursue legitimate business purposes in a way that respects your rights.

Cookies and analytics

Our website may use cookies and similar technologies to keep the site working, remember preferences, understand traffic, measure campaign performance, and improve our services. You can control cookies through your browser and, where available, our cookie controls. Blocking some cookies may affect site functionality. Third-party providers process information under their own policies.

How we share personal information

We do not sell personal information. We may share it when reasonably necessary with employees, contractors, professional advisers, technology and business-service providers, and subcontractors involved in delivering our services. We may also disclose information to authorities when required by law or in connection with a business restructuring, subject to appropriate safeguards.

Some providers may process information outside your state or country. Where applicable, we use reasonable contractual and organisational safeguards for such transfers.

Data retention and security

We retain information only as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, and comply with law. Periods vary by information type and relationship.

We use reasonable administrative, technical, and organisational measures designed to protect information from unauthorised access, alteration, disclosure, loss, or misuse. No transmission or storage system is completely secure.

Your choices and privacy rights

Depending on applicable law, you may request access, correction, updating, or deletion; withdraw consent; object to or restrict certain processing; request portability; nominate another person to exercise rights where applicable; or raise a grievance.

You may unsubscribe from marketing emails at any time. To protect your information, we may verify your identity. Some requests may be limited where processing or retention is required by law.

Children’s privacy

Our website and services are intended for businesses and are not directed to children. We do not knowingly collect children’s personal information without appropriate consent or another lawful basis. Contact us if you believe a child has provided information.

Third-party links

Our website may link to services operated by others. Their privacy practices are governed by their own policies, which you should review before providing information.

Changes to this policy

We may update this policy when our practices, services, or legal obligations change. We will publish the revised version here, update the effective date, and provide additional notice where required.